Senior HR Operations Specialist

Egypt Full time Support Platform In-office

We are looking to hire an HR Operations Specialist to join us in our mission to educate the world. The successful candidate will be responsible for personnel administration, including but not limited to attendance management, work permits, investigations, and social insurance.


  • Supporting all personnel and payroll activities and dealing with government authorities, such as the Labor Office and the Social Insurance Authorities, and building a strong relationship with them to facilitate work processes

  • Issuing any necessary documents and reports required from official authorities (Labor and Social Insurance Offices) to ensure company compliance with labor and social insurance laws related to all personnel matters

  • Keeping records of working time and attendance, tracking employees’ absences, and sending legal warnings accordingly, to ensure company compliance with labor laws and company policies

  • Creating and maintaining personnel records for each employee to keep the employee database system constantly updated

  • Following up with employees' contracts, renewals, resignations, and hiring documents to ensure that employees’ files are complete and accurate 

  • Preparing monthly attendance and consolidation reports to facilitate payroll preparations 

  • Assisting in creating and renewing foreign employees’ work permits to ensure company compliance with labor laws

  • Creating employees' files and managing the personnel archiving process and completing employees’ files accurately 

  • Collecting all the data needed for monthly payroll, including overtime, absence, and leaves management and loans, if any, to support payroll preparations

  • Participate in investigations of employees whenever needed to comply with labor laws and company polices

  • Assisting in monthly payroll calculations and other required HR tasks

Qualifications and Work Experience

  • Bachelor’s degree in any field, preferably in law

  • 4+ years of relevant experience in personnel management (with solid experience in dealing with social insurance offices and foreigners’ work permits)

  • Very good command of the English language

  • Excellent command of Microsoft Excel is a must

  • HR diploma or certificate is a plus

Behavioral Competencies

  • Excellent communication skills

  • Excellent presentation skills

  • Attention to detail

  • Time and stress management skills

  • Problem-solving skills