HR Operations Supervisor

Egypt Full time Support Platform In-office

We are looking to hire an HR Operations Supervisor to join us in our mission to educate the world. The successful candidate shall be responsible for overseeing and managing various HR operations, with a primary focus on payroll and personnel matters. They will also ensure accurate and timely payroll processing and provide support in managing the personnel administration functions within Nagwa. 


  • Handle the payroll process, ensuring accurate and timely processing of payroll for all employees

  • Supervise and support the Personnel Team in handling various HR administrative tasks and dealing with government authorities, such as the Labor Office and Social Insurance Authorities, and building a strong relationship with them to facilitate work processes

  • Maintain accurate employee records, including personal information, employment contracts, and benefits enrollment to keep the employee database system constantly updated

  • Provide guidance and support to employees regarding HR policies, procedures, and benefits programs

  • Develop and implement compensation strategies to attract and retain top talent

  • Ensure company compliance with labor and social insurance laws related to all personnel matters

  • Assist in conducting internal HR audits and reviews to ensure HR data integrity and compliance

  • Stay up-to-date with changes in employment and tax laws and regulations that may impact HR operations

  • Participate in HR projects and initiatives to improve processes and enhance overall HR efficiency

  • Follow up with employees' contracts, renewals, resignations, and hiring documents to ensure that employees’ files are complete and accurate

  • Oversee the monthly attendance and consolidation reports to facilitate payroll preparations

  • Participate in investigations of employees whenever needed to comply with labor laws and company policies

Qualifications & Work Experience

  • Bachelor's degree in a relevant field

  • Excellent command of Microsoft Excel is a must

  • HR diploma or certificate is a plus

  • 5+ years of relevant experience in payroll and personnel (with solid experience in dealing with social insurance offices)

  • Good command of English and Arabic, both written and spoken

Behavioural Competencies 

  • Communication skills

  • Attentiveness

  • Presentation skills

  • Time and stress management skills

  • Problem solving skills