Travel Agent

Egypt Full time Support Platform In-office

We are looking to hire a Travel Agent to join us in our mission to educate the world. The successful candidate shall be responsible for managing business travel requirements and be passionate about travelling.

Responsibilities

  • Plan transportation, accommodation, and other travel services for employees travelling on business missions

  • Cooperate with employees to determine their needs and recommend them appropriate modes of transportation, travel dates, and accommodations

  • Book transportation and make hotel reservations

  • Get the best deals and prices for accommodations at the targeted destination

  • Manage recurring travel issues, complaints, or refunds

  • Manage employees’ travel allowance transactions or advances given in respect to business travel expenses

  • Maintain and update a daily/monthly report to track travels and expenses

  • Document all travel requests initiated by our employees and respond to those requests in a timely manner

Qualifications and Work Experience

  • Bachelor's degree in business administration or any relevant field

  • 2 years of proven experience as a travel agent

  • Excellent knowledge of reservation systems and e-traveling

  • Extensive knowledge of Microsoft applications, particularly Excel

  • Good knowledge of domestic and international travel trends

  • Good command of both written and spoken English

  • Personal travel experience is considered an advantage

Behavioural Competencies

  • Problem-solving skills and critical thinking

  • Excellent communication skills

  • Excellent negotiation skills